Frequently Asked Questions
- Are there any ingredients in your products other than the ones listed on your website?
- Are your product available in retail stores?
- What are the active ingredients in Mexitan sunscreen?
- What about the use of Vitamin A in sunscreen lotion?
- Are Mexitan, Tropical Sands and Skedattle products eco-friendly?
- I love your products, but the sunscreen lotion sometimes leaves a mild white shine on my skin... is that normal?
- Is Mexitan's "Tropical Sands" sunscreen water resistant?
- Is your sunscreen and Skedattle spray okay to use on children?
- is it safe to use Skedattle indoors and on bedding?
- Why is Green Tea an important ingredient in your sun care products?
- With your sunscreen lotion and anti-bug spray, which should I apply first?
- If I use one of your SPF sunscreen lotions, will still be able to get a tan?
- What is the expiration date of your products?
- Is Mexitan Moisturizing Oil still available?
- Is your website secure?
- If I order today, how long will it take to receive my order?
- Will shipping and handling be free if my order is $75 or more?
- We are leaving for a tropical vacation in a few days and need our order ASAP. Can our order be shipped for next-day delivery?
Q: Are there any ingredients in your products other than the ones listed on your website? I don't want to be surprised when I receive them and discover the products have chemicals listed on the label.
A: Mexitan, Tropical Sands, and Skedattle contains only the pure, natural ingredients listed on our website. Back to Top
Q: Are your products available in retail stores?
A: There are only a few USA stores that sell these products... most of these retail outlets do not stock a complete line of Mexitan Products or only carry it during seasonal periods, so for the most complete selection of products, place your order on our website. We offer USPS and UPS shipping, and FREE shipping on orders over $75 that are shipped to a USA address. Back to Top
Q: What are the active ingredients in Mexitan sunscreen?
A: Titanium Dioxide and Zinc Oxide, which are not harsh chemicals--they are naturally-derived minerals. Both are approved by the U.S. Food and Drug Administration as safe sunscreens. Zinc oxide has been used worldwide for over 75 years as a blocking agent to prevent excessive sun exposure. Unlike chemical sunscreens that absorb ultraviolet light, Mother Nature has provided titanium dioxide and zinc oxide which reflect and scatter both UVA and UVB rays away from the body--forming a physical barrier to shield skin, without irritating or clogging the pores. Our SPF 30 Lotion contains 6% zinc oxide and 6% titanium dioxide, and SPF 50 Cream contains 22.5% zinc oxide and 6% titanium dioxide. Coconut Scented SPF 30 lotion contains 20.0% zinc oxide. These lotions are non-allergenic! A skin condition called Contact Dermatitus results in 5.7 million doctor visits per year in the USA. Sunscreen allergies are very common when using traditional chemical products. Click here to learn more about sunscreen allergies. Back to Top
Q: What about the use of Vitamin A in sunscreen lotion?
A: Several years ago we discontinued the use of Vitamin A in our sunscreen formulations due to concerns from the public. Back to Top
Q: Are Mexitan, Tropical Sands, and Skedattle products eco-friendly?
A: YES! Mexitan's chemical-free formula, with no fragrance, nanoparticles, parabens, mineral oil, or synthetically-produced compounds provides a biodegradable product that will not harm the environment. Since our ingredients are not man-made chemicals, they'll revert to their natural state. The labels for all Mexitan, Tropical Sands, and Skedattle products say "Biodegradable" and "Eco-Friendly" on the labels for acceptance in eco-nature parks and resort areas where biodegradable products are recommended. Even though some traditional sunscreen products may claim to be biodegradable, if all the ingredients are not 100% Natural these claims are considered to be false. Back to Top
Q: I love your products, but the sunscreen lotion sometimes leaves a mild white shine on my skin...is that normal?
A: Tropical Sands sunscreen protection stays on the surface of the skin, unlike chemical sunscreens which absorb into the skin. On certain skin types, and when applied heavily, the zinc oxide and titanium dioxide sometimes has a noticeable white appearance, which is comforting to know that the all-natural, mineral sunblock is on your skin to reflect UV rays, rather than absorbing into your body and to your vital organs. The SPF 50 is our most concentrated lotion and it leaves a more visible white shield on your skin than the SPF 30 formula. As our lotions are all natural and contains no emulsifiers, be sure to shake well before application.
It's not recommended to apply the lotion too heavily. For best results, apply a moderate amount so it'll rub in better. Applying these mineral sunscreens requires a different procedure than traditional chemical sunscreen. We suggest pouring a little lotion in the palm of your hand, then briefly rub your hands together and proceed to apply by hand to areas of your body... using this method will result in a much more transparent application than dispensing directly from the bottle to areas of your body. If applied too heavily there can be excess lotion that may appear to flake and crumble off. This is common with mineral sunscreens and you can brush off any excess lotion and it will not diminish the UV protection. Tropical Sands is a "physical" sunscreen that works by reflecting UV rays away from your skin, as opposed to traditional chemical sunscreens which absorb UV rays. It's also been noticed that drier skin causes more possibility of flakiness, as the oils in the lotion are absorbed quickly. Back to Top
Q: Is Mexitan's "Tropical Sands" sunscreen water resistant?
A: Our SPF 8, 15 and 30 are water resistant. While some of the excess lotion may appear to come off when swimming, the sunblock protection coating is visibly still on your skin. As with any sunscreen products, you should re-apply frequently and after swimming, perspiring, or towel-drying. For best results, apply as directed on the label. Back to Top
Q: Is your sunscreen and Skedattle spray okay to use on children?
A: Since these products do not contain harsh chemicals like traditional sunscreens do, Tropical Sands and Skedattle are considered to be safe for all ages, although it's always best to consult your pediatrician before applying any product to children under 6 months old. Back to Top
Q: Is it safe to use Skedattle indoors and on bedding?
A: Certainly! Since Skedattle contains no toxic chemicals, it's very safe to use indoors in areas where mosquitoes and other biting insects are bothering you. Back to Top
Q: Why is Green Tea an important ingredient in your sun care products?
A: Green Tea is effective in reducing sunburn, according to researchers at Case Western Reserve University and the dermatologist who headed the study. Numerous studies have indicated that it may prevent some cancers including those of the skin. Green Tea is a powerful antioxidant that neutralizes free radicals from UV radiation, and helps protect skin cells. Click here for more information about Green Tea and Sun Exposure Back to Top
Q: With your sunscreen lotion and anti-bug spray, which should I apply first?
A: It is recommended to apply sunscreen lotion first. Allow it to dry for a moment, then apply Skedattle spray liberally as needed to keep bugs away. This will effectively protect your skin from UV rays as well as irritating insect bites when applied as directed. Back to Top
Q: If I use one of your SPF sunscreen lotions, will I still be able to get a tan?
A: SPF sunscreen lotions shield your skin from overexposure and reflect and scatter sunlight away from your skin. You may eventually develop a tan, although a minimal amount of UV rays can get through to your skin with physical sunscreen protection. A certain amount of sunlight is healthy for you, and if you already have a base tan, it can be effective to use Mexitan dark tanning oil for a limited period of time (WARNING--tanning oil does not contain sunburn protection) and when you believe you've had sufficient sun exposure then apply our Tropical Sands SPF sunscreen lotion as directed to lessen additional sun exposure. By using this method you're more likely to enrich your tan, but be sure to use caution and limit your exposure to sunlight and avoid sunburn. After showering and periods of time in the sun, apply a moisturizing lotion or Aloe Gel regularly to help rejuvenate your skin cells and to give your skin a healthy, silky appearance. Back to Top
Q: What is the expiration date of your products?
A: These products have a considerable shelf life, and all product shipped is recently manufactured. We usually include the expiration dates of our current inventory in the product descriptions on our website. Occasionally shake the bottles well to help it stay fresh, and for best results store product for prolonged periods at 50-80 degrees. Back to Top
Q: Is Mexitan Moisturizing Oil still available?
A: Since our moisturizing oil and dark tanning oil was the identical formulation, we now only offer it labeled as Mexitan's (Tropical Sands) Dark Tanning Oil. Back to Top
Q: Is your website secure?
A: The checkout page, as well as your payment information, is totally secure on this website. You can be assured that the pages are secure and that your personal information is kept confidential. Back to Top
Q: If I order today, how long will it take to receive my order?
A: We strive to ship all orders promptly. We use USPS and UPS Ground, which generally takes 5-7 business days for delivery in the USA, including Hawaii, Alaska, Puerto Rico, and the U.S. Virgin Islands. In most cases, USPS/UPS tracking information will be emailed to you at the time your order is processed. International orders are normally shipped Priority Mail and are generally received in about 7-14 business days. Please allow 14 or more days for delivery of First Class International packages. These occasionally are delayed in customs and we have no control over the speed of these shipments. Back to Top
Q: Will shipping and handling be free if my order is $75 or more?
A: There will be no charge on your checkout page for standard shipping within the USA when the sum of products total at least $75.00. For orders shipped outside the USA, UPS or USPS shipping options are available on the pull-down menu box during checkout. PLEASE NOTE: International orders may incur additional customs import fees, brokerage fees, or local sales taxes which are payable upon delivery. Back to Top
Q: We are leaving for a tropical vacation in a few days and need our order ASAP. Can our order be shipped for next-day delivery?
A: Yes, select the USPS Express Mail or UPS Next Day Air shipping option during checkout. We'll do our best to help you receive delivery very promptly. Back to Top